Please read the Terms and Conditions carefully before ordering any products from InovaAir. By ordering any products from this website you agree to be bound by these Terms and Conditions. We recommend you keep a copy of the Terms and Conditions for reference purposes.

"InovaAir", "our" and "we" are references to InovaAir Australia Pty Ltd (ACN) is 103 549 435
"you" is the customer
"the site" is 

About InovaAir Australia

The site is owned and operated by InovaAir Australia Pty Ltd. Our Australian Company Number (ACN) is 103 549 435. Our head office is located at: Unit 8, 1 Reliance Drive, Tuggerah NSW 2259, Australia. To contact InovaAir please write to us at this address; or email us at; or phone us on 1300 137 244.


All orders are subject to acceptance by InovaAir, and availability. All orders are subject to our Standard Terms And Conditions, Warranty and Privacy Policy.

Once you have made your selection and your order has been placed, you will receive an email acknowledging the details of your order. This email is not acceptance of your order, it is confirmation that we have received it. Please check the ordering details are correct, including the products ordered, delivery method, personal details and delivery address. If you provide us with an incorrect delivery address you may incur an additional delivery charge if redelivery is required.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, or that the item ordered is out of stock. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the site whether or not that merchandise has been sold.

Pricing Policy

Prices shown on the site are in Australian dollars and are inclusive of GST.  All prices and offers remain valid as advertised. The price displayed on the site at the time the order is accepted will be honoured, except in the cases of obvious error.


InovaAir accepts for online orders payment by VISA, MasterCard and American Express. If you would prefer to pay by EFT or cheque please call us on 1300 137 244 to arrange this. Payment will be debited before items are shipped. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to InovaAir, we will not be liable for any delay or non-delivery.

Delivery Information

Shipping estimates will be correct for the majority of orders but may not reflect the true shipping fee for some rural or international deliveries. If any additional shipping fees are applicable, our sales staff will contact you prior to dispatch to discuss. 

Orders are generally shipped next working day, you will be notified when your order ships with an email confirmation including tracking details. If there is a delay of more than 1 working day in shipping your order, you will be notified by either phone or email.

Delivery is only during working days Monday to Friday. Delivery is usually made by Australia Post or Couriers Please, we may also use other alternate delivery methods. InovaAir cannot be held responsible for delays caused by delivery companies.

Damaged or Faulty Item

When you receive your order inspect packaging for any signs of damage. Notification of a damaged or faulty item on delivery must be reported within 48 hours of your delivery. If you receive a damaged or faulty item we will endeavor to send a replacement as soon as possible (usually the next working day). Photographic proof may be required for damaged item(s) so we can claim insurance from the carrier. We will require you to label and make available for collection faulty item(s).

DISCLAIMER: InovaAir® does not warrant the Product as a health safety device. The product is not a Medical Device or Therapeutic Device as defined by the Therapeutic Goods Act 1989.